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Over 10 years of experience delivering results for our clients, utilising near shore facilities. The Allied Global executive team, based in the USA, has an average of 25 years of experience in delivering contact and BPO services.
Our diverse facilities provide the opportunity to strategically deploy your initiatives across the Americas to deliver the most cost effective, bi-lingual solution to drive better ROI, higher Customer satisfaction and greater market penetration.
Allied Global is serving customers in 6 languages across 4 countries including the United States, Canada, Guatemala and Honduras. With over 4,000 stations in 19 facilities all interconnected via a singular technology platform, we have the capacity, scalability and redundancy to meet your outsourcing needs.
Our unified communications platform provides the flexibility to deliver inbound & outbound contact center services focused on business or consumer markets, as well as IVR solutions, Chat and Email support in a dedicated or shared environment.
Our operations and management team have a wealth of experience providing Customer Care, Sales, Lead Generation, Database Enhancement, Technical Support, BPO Services and Market Research across a number of industries including telecommunications, cable & entertainment, travel & hospitality, utilities & energy, financial services, agriculture, pharmaceutical, manufacturing industries, mortgage and retail.